Privacy Policy

Who we are

ByersPlace LLC provides consulting and coaching services. In this policy, “ByersPlace,” “we,” “us,” and “our” refer to ByersPlace LLC. This policy applies to www.byersplace.com and information you provide while interacting with us through the services linked from this website.

Information we collect

We may collect information that you choose to provide, including:

• Your name, email address, phone number, and the contents of messages you send us.
• Scheduling details and information you submit when booking through Calendly.
• Transaction and purchase details associated with payments made through Stripe. ByersPlace does not receive or store your complete payment-card number.
• Information contained in coaching forms or other documents that you voluntarily send to us by email.
• Information you provide or that is collected or processed while we provide consulting, coaching, workshops, meetings, or related professional services.

Our hosting provider may automatically process limited technical information needed to deliver and secure the website, such as IP address, browser and device information, requested pages, and access times.

How we use information

We use information to:

• Respond to questions and communicate with you.
• Schedule and provide coaching or consulting services.
• Process transactions, maintain business records, and administer subscriptions.
• Operate, secure, troubleshoot, and improve the website and our services.
• Comply with legal obligations and protect our rights and the rights of others.

Third-party services

The website links to or uses services operated by other companies. Those companies process information under their own privacy notices:

• Calendly provides appointment scheduling and may collect contact, scheduling, device, and usage information.
• Stripe provides payment processing and collects payment, transaction, identity, device, and related information.
• Google Firebase hosts this website and may process technical and service data required to provide and secure hosting.

In delivering and administering our services, we may use third-party technology and service providers that support communications and meetings, collaboration and workshops, meeting documentation, transcription and summarization, document and information storage, scheduling and administration, and automated or AI-assisted functionality.

When you follow a third-party link or use a third-party service, its terms and privacy practices apply.

Cookies and similar technologies

ByersPlace does not currently use first-party analytics or advertising cookies on this website. Calendly, Stripe, Firebase, or other third-party services may use cookies, local storage, or similar technologies when their pages or embedded features are loaded. You can manage cookies through your browser and, where available, the third party’s consent controls. Blocking some technologies may affect scheduling or payment features.

How we share information

We may share information with service providers that help us operate our business, including scheduling, payment, hosting, email, professional-advisory, and information-technology providers. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or when you direct or consent to the disclosure.

We do not sell personal information or share it for cross-context behavioral advertising.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary according to the type of information and the reason it was collected.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.

Your privacy choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, or to object to or restrict certain processing. You may also have the right to withdraw consent where processing relies on consent and to appeal a decision concerning a privacy request.

To make a request, email privacy@byersplace.com. We may need to verify your identity before completing a request. We will not discriminate against you for exercising an applicable privacy right.

Children’s privacy

This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided information to us, please contact us.

International visitors

ByersPlace is based in the United States. If you access the website from another country, your information may be processed in the United States and in other countries where our service providers operate, which may have different data-protection laws than your country.

Changes to this policy

We may update this policy to reflect changes in our practices, services, or legal obligations. We will post the revised policy on this page and update the effective date.

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